For live support, please contact someone in-world from the list below.
Click staff usernames to open their profile in your viewer.

Lee McKay offline [Residential Manager]
help w/apartment/flat/land rental
Concierge Support
Gaius Alpha in-world [Head of Security]
Concierge Support
Adham DeCuir offline [Mayor of Boystown]
Concierge Support

In emergency situations you may ask your questions directly to the
[BT] Residents group chat if there are no staff members online or responding,
otherwise please leave a staff member an offline message.